Userpilot helps product teams deliver personalized in-app experiences to increase growth metrics at every stage of the user journey.
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Read our honest comparison before you decide!
Userpilot allows you to build in app experiences, surveys
and review your product analytics all in one platform.
Considering Intercom
for Product Tours?
Product Analytics
No native analytics
Resource Centre
Robust Resource Center with advanced themes and triggering options
Part of the live chat solution and lacks functionality
Tag & track events,
code-free!
Easy to set up Chrome extension to start building
Devices Supported
Web, native Android
& iOS apps
Web, native Android
& iOS apps
Dashboards to understand activation, adoption, funnels, retention & paths. Session replay available.
Auto-Localization of
Flows, Surveys,
Checklists, Resource Center
Event-based
content triggering
User Engagement
Build onboarding tours and announce new features
Integrations
Two-way Salesforce and HubSpot integrations
Both integrations don't work with the Proactive Support Module
The Proactive Support Module lacks functionality
Surveys
No localization
No event tracking
Event-based
content triggering
Instead of choosing Intercom Proactive Support...
While Intercom is a great help desk tool, it's not built for creating in-app experiences and tracking product analytics.
Userpilot helps you guide users in-app and provide self serve resources so that you can increase engagement, derive actionable analytics and reduce support ticket volume.
The grass really is greener here,
1000+ product teams say so
Compare Userpilot vs Intercom Pricing
TLDR; Choose Intercom if you need a helpdesk and live chat tool
If you're looking for advanced features for no-code user onboarding, product analytics and user feedback - try Userpilot!
